Booking Terms and Conditions

(A unit of Coffee Blossom Hospitality & Estates Private Ltd)

Rates

Rates relative to the reservation are indicated during the reservation process. GST will be applied to the rates according to the India hotel tax regulations. Rates are only valid for the period indicated. All rates are displayed and charged in the local currency INR. The Resort reserves the right to amend these rates without prior notice. In case of any changes in number of rooms/days of stay, resort reserves the right to amend the rates given above. Price lists for additional items, such as food or beverage are on display at relevant locations within the Resort and are available on request. All outstanding charges must be paid for in full on check-out from the Resort. We reserve the right to refuse reservation at any time for any reason.

Rates will vary for long weekend, public holidays and from 20th Dec – 6th Jan

Confirmation and payment

The booking shall be treated as confirmed when the full (100%) payment in advance has been provided.Meriyanda Nature Lodge Coorg reserves the right to release any service and space, which is not paid in advance in accordance with the agreed payment schedule.

Cancellation Policy & Changes

100% Deposit payment upon reservation is non-refundable. If cancellations are made 14 days before the start date of the trip, 50% of total charges will be charged as cancellation fees. If cancellations are made within 0-14 days or “No Show” before the start date of the trip, 100% of total tour cost will be charged as cancellation fees. All changes in the reservations shall be made in writing by e-mail. The receipt must be acknowledged by the Resort

In addition, should any guests check-out early, 100 % retention will be charged for those nights booked, and the cottage will be released due to the early check-out

Check-in and check-out requirements

In the interests of security and to prevent fraud, we do not allow guests into our premises without prior reservations. At the time of check-in, the guests are required as per government instructions to confirm their identity by providing their booking reference; their passport/Aadhar identity card/ Drivers Licence (with address). The information above may be requested for each member of your party over the age of 4 and we reserve the right to refuse entry to persons who cannot provide the information set out above.

Please note as per government instructions PAN card is no more a valid ID proof

Guests may check-in at any time from 12:00 noon on the scheduled day of arrival. All rooms that have been secured by payment prepaid at the time of booking will he held until 10 pm on the scheduled day of arrival unless otherwise agreed directly. We kindly ask all guests to vacate their rooms by 10:00 in the morning when departing.

Cottages & Villas

The guest does not acquire any claim for the availability of a particular room, unless the Resort confirmed the availability of a particular room in writing. The booking is for a class of room in the resort and does not guarantee that you will be able to stay in a specific room seen on in promotional pictures. The maximum number of guests per Cottages/ Queen’s Villa is either 2 adults + 2 children (below 12 years old), or 3 adults. For the King’s Villa the maximum number of guests is 4 adults + 2 children (below 12 years old) or 6 adults maximum.

Child friendly

Children under 5 years old, when no additional bed is required, are free of charge. The child rate is offered for 5 – 11 years at 50% of extra adult rate. Any Children above 11 years adult rate would be applicable.

Mobile & WiFi

We follow an anti-tech approach; we have BSNL mobile connection but not any other network and no television. However a house telephone is available in the rooms and Wi-Fi connectivity available in the cottages, lounge and restaurant

Special Preferences

Please contact us on reservations@www.meriyanda.com to discuss specific individual requirements and the availability of appropriate accommodation, and we will do our best to accommodate your needs. Any special diets shall be conveyed to Meriyanda Nature Lodge Coorg staff 48 hours prior to your arrival date. We will do our best to accommodate your needs. We reserve the right to have an additional charge when the needs or wishes are outside of our service scope.

Food and beverage

Meals will be provided at the restaurant as per meal plan while making the booking with Meriyanda Nature Lodge Coorg and will be served during stipulated operational time.

Breakfast: 7:30 AM to 10:30 AM

Lunch: 12:30 PM to 03:30 PM

Dinner: 7:30 PM to 10:30 PM

All meals are on fixed menu basis and not a buffet and made based n seasonal available ingredients.On a full board plan the meals will served only at the restaurant, no room service will be provided, but if room service is required the same meal plan will be charged as per the menu. No refund is issued if the guest does not attend the meals during its operational time. In case of full board meal plan,the meal commences with lunch on check-in day and ends with breakfast on check-out day.

The resort undertakes no liability for the shelf life of the food which is taken away/ Room service to the Cottages.

Free WiFi access:

Access to our WiFi is free for our registered guests. The resort WiFi access password is subject to change without notice. WiFi signals are subject to change without notice depending on the room’s location, the status of our WiFi-equipment, weather conditions and exigency from the WiFi service provider. Meriyanda Nature Lodge Coorg assumes no liability for guest use.

Parking

There is ample secure parking space. Please contact the Meriyanda Nature Lodge Coorg staff directly for more information. Cars and their contents are left at the guest’s own risk. We do not accept responsibility for loss or damage. Limited Driver’s accommodation is available (based on availability and needs to be blocked in advance)

No Smoking

Guests are not permitted to smoke in Cottages and villas or public areas, except the designated areas which are appropriately marked.

Pets

Pets are not allowed at the Meriyanda Nature Lodge Coorg.

Non Occupants

Non-occupants are not allowed to visit the guests in the premises. Restaurant is open only for in-house guests.

Doctor & First Aid Kit

There is no doctor-on-call available at the resort. The nearest hospital is in Madikeri town about 16 km and 25 minutes from the resort. There is a first-aid facility in the reception.

Activities at the resort

Some of the activities, such as the guided plantation trek, Picnic by the river, are dependent on seasonal and weather conditions. Charges and terms and conditions apply for the mentioned experiences and activities. Meriyanda Nature Lodge Coorg assumes no liability during and activities.

Damages

Any damage to Resort property, whether accidental or deliberate, is the responsibility of the registered guest for each particular room. Any costs associated with repairs and/or replacement will be charged to the registered guest. In extreme cases, criminal charges will be pursued.

We reserve the right to charge guests the cost of replacing any items/amenities that are removed from the premises by them without consent.

Right to refuse services

All Meriyanda Nature Lodge Coorg is privately owned and operated. We reserve the right to refuse service to anyone for any reason(s). Meriyanda Nature Lodge Coorg has a zero tolerance policy in which we will refuse to admit or refuse service or accommodation in our resort or may remove a person, without refund, who refuses to abide by the reasonable standards and policies established by the management of the resort. Meriyanda Nature Lodge Coorg will refuse service or evict a guest: for refusal or failure to pay for accommodations, is under the influence of alcohol, drugs, or any other intoxicating substance and acts in a disorderly fashion as to disturb the peace of other guests; is unable to properly supervise their children at all times, seeks to use the resort for an unlawful purpose; seeks to bring into the resort: an unlawfully possessed firearm; or something, including an explosive or hazardous or toxic substance, that is unlawful to possess and that may be dangerous to other persons; destroys, damages, defaces, or threatens harm to resort property or guests; causes or permits persons to exceed the maximum allowable occupancy of room, refuses to abide by the reasonable standards or policies established by Meriyanda Nature Lodge Coorg

Lost & found policy:

Meriyanda Nature Lodge Coorg assumes no liability for lost, misplaced, stolen, or damaged valuables or belongings. If you discover that you have left behind something of value to you, please call us immediately and we will try to assist you in locating your lost item.

Force Majeure

Meriyanda Nature Lodge Coorg accepts no liability and will not pay any compensation or expenses incurred where the performance of its obligations is prevented or affected directly or indirectly by or as a result of force majeure or any circumstances beyond its reasonable control including, but not limited to, flood, earthquake, extreme adverse weather conditions, natural disasters, epidemic/ pandemic, acts of terrorism, fire or failure of electric power, gas, water, or other utility services, plant machinery, computers, vehicles or any collapse of building structures.

Limitation of Liability

The Company will not be responsible for the loss or damage of any property left in the Resort other than as required under the applicable law. Nothing contained in any document between the guest and Meriyanda Nature Lodge Coorg shall be read or construed as excluding any liability for death or personal injury caused by the Company’s negligence or liability for fraud or fraudulent misrepresentation.

Legal notice

All disputes are subject to Bangalore Jurisdictions. Should individual provisions of the accommodation or event contract or individual provisions of these general terms and conditions for Resort accommodation and for holding events be or become ineffective, the effectiveness of the remaining provisions will remain unaffected by this. Guest records will be kept for at least 12 months and may be disclosed or made available for inspection by any police officer or as otherwise required by applicable law in connection with the prevention or investigation of crime.

Terms & conditions:

Meriyanda Nature Lodge Coorg makes its best efforts to ensure that all the information that appears on its website is accurate. However, no warranty, expressed or implied, is given that the information provided on this website is error free. Meriyanda Nature Lodge does not accept liability for any errors and/or omissions, and reserves the right to change the information published at any time and without notice.Images shown on the website are strictly only for marketing and promotional purposes. They are not a representation of every experience and may differ.

Call us at or Mail us for any queries

+91 9008163388 or reservations@www.meriyanda.com

Meriyanda Nature Lodge Coorg – A luxurious nature resort in Coorg